Travelling and COVID-19
I
f you’re like me, you might be wondering what
the future of travel holds now that more countries are
easing lockdowns and opening borders. I wrote about
the future of travel back in March but, like
everything COVID related, a lot has changed since
then.
Lately, days feel like years and months feel like
decades.
Given how much has changed — and how fast things
are still changing — I want to revisit this
topic.
There have been a plethora of articles lately about
how destinations and companies will change and what
travel will look like once we head out on the road
again.
I agree with many of the points my colleagues
make.
Yes, local/domestic travel will be big over the next
few months as people forgo international/cross-border
travel for travel within their own country. Yes, many
countries will require a COVID test at the border or,
at the very least, proof of a recent negative COVID
test to enter. Yes, most companies will tout their
cleaning policies more as a way to attract
customers.
And, yes, the travel industry’s recovery will be
slow as people cautiously head out into the world
again.
But I think too many have blinders and are
underestimating just how bad it’s going to be
for the industry. They simply don’t want to see
the ugly truth:
The sky is falling – and this industry is about
to see a massive shakeup.
Because people make travel happen.
Without people, travel doesn’t
exist.
And the more I talk to readers, friends, and other
travelers, the more I realize people will not travel
again in large numbers until there’s either a
vaccine, treatment, or a decline in cases after
reopening.
Humans are hardwired to minimize risk and uncertainty.
We didn’t leave the cave after dark because of
the danger out there. The night brought terrors and
risks. That risk-reduction psychology has stayed with
us through the millennia. It’s why we always go
with the devil we know and stay in jobs we don’t
love but are stable.
Humans always reduce risk.
So, even as countries open their borders, most people
are taking a wait-and-see approach.
And I can see that not just through my interactions
with friends and readers but through Google too. Even
as parts of the world have started to reopen, this
website has seen no increase in our search traffic. We
rank for such a wide variety of keywords and often in
the top 1-3 results that I can use my site’s
traffic as a good barometer for general consumer
sentiment. (TripAdvisor and Kayak have shown similar
research too, though there are some sectors of the
industry like RV travel that are booming.)
People walk before they run and they search for travel
and begin to plan months in advance before actually
booking it.
That means if people aren’t searching for travel
now, they are unlikely to take a trip in the next few
months.
That is not good news.
If companies talked to end consumers more, they would
know this. Maybe they do. But their press statements
suggest there is just a huge pent-up demand waiting
for travel that will save the industry anytime
now.
Yeah, people all want to travel. Just not anytime
soon.
Twenty percent of people will go traveling the second
they can and another twenty are so risk-averse they
are probably going to wait for some
vaccine.
Everyone else? They want to see what happens to the
first 20%.
There are just so many unknowns.
Will you be quarantined? Will you pick COVID up and
bring it home? What happens if you think you’re
fine but end up sick, aren’t able to get home,
and you’re now stuck somewhere for two
weeks?
And what about the destination itself? will
attractions be closed or restricted? Will some
activities be canceled? Will transportation be
limited? Will distancing regulations interfere with
meals, transportation, tours, and other activities?
Will you have to spend your vacation wearing a mask?
What if others aren’t wearing a
mask?
There are too many variables and people don’t
want to spend their one big trip worrying all the
time. Travel is supposed to be a relaxing
escape.
It doesn’t matter what hygiene or social
distancing measures countries, tour operators, or
airlines take. In a recent poll, only 28% said open
borders would make them feel safe. That’s the
crowd that will travel. The rest are staying
home.
Right now, most of the travel industry is relying on
meager savings, government loans, and a lot of hope.
The industry is in a severe depression right now with
60% of jobs lost. Things are bad. We’re all just
hoping for some semblance of a summer travel season to
get through the rest of the year and keep our
businesses afloat.
But I think hope is going to smack into reality really
soon when this travel season is a lot shorter than we
imagined — and with a lot fewer people. While
local travel will grow, there simply aren’t
enough local tourists to make up for the missing
international ones.
Plus, let’s not forget capacity
restrictions.
How many hostels, hotels, or airlines can operate at
50% capacity? How big can Airbnb remain if no one
wants to stay in other people’s homes? How many
walking tour companies can be sustained by vastly
fewer tourists?
I think this fall we’re going to see many tour
operators, hostels, independent hotels, magazines,
creators, and other businesses in this space go under.
A bloodbath is coming. (And this site is not immune.
We’re barely treading water. At our current
spend, we’ll be bankrupt by Feb 2021 if
something doesn’t change.)
But, while the job loss will be terrible, travel was
in need of serious reform. It had simply grown too
big. We were in a Gold Rush. From VC-backed startups
to hostels to influencers to tour companies, there was
just too much of everything. Overtourism was a huge
problem. Destinations just weren’t built to
handle so many people and the environmental impact
from all this travel was staggering.
In my opinion, we were due for a
realignment.
I want people to go explore the world but, if so many
of us are going to do that, then we need to do so in a
more sustainable and managed way.
We need to take a step back and say “Ok, how do
we make this work for everyone
involved?”
Many destinations will use this downtime to change
their policies to ensure more sustainable numbers of
visitors in the future. You can already see this
happening in Venice, Amsterdam, Prague, and
Barcelona.
Everyone can literally start from zero to create a
more sustainable travel sector.
Will this mean it will be as easy to travel in the
future as it was in the past? Maybe. Maybe
not.
We should spread out our tourism more. Iceland is more
than Reykjavik and the Blue Lagoon. Spain is more than
Madrid and Barcelona. Venice isn’t big enough to
handle all our numbers. Indonesia has over seventeen
thousand islands. It’s not just
Bali.
That might raise prices for some destinations but long
before this boom in travel, there was budget travel.
There have always been ways to save money on the road.
There will still be ways to save money on the road
when this is all over.
I’m not worried about travel becoming too
expensive. Even if some places become less accessible
(and, honestly, to protect places like the Galapagos,
Everest, or the Machu Picchu, we should greatly reduce
the numbers who go there), there’s still plenty
of places in the world on a budget!
But that is a problem for later because, as the crowds
grow slower than destinations and companies hope, by
the time we have a conversation about what “the
future” looks like, most travel companies will
be out of business anyway.
What is coming is a seismic shift as large as when the
Internet transformed how we book travel and get
information.
And I don’t think we’re prepared for that.